Frequently Asked Question

Welcome to our FAQs section! Here, we address common questions and provide helpful answers about purchasing merchandise for your family. We’re here to help you find the perfect gear to represent our performing arts community!

What types of merchandise do you offer?

We offer Apparel, Accessories, Water Bottles, and other miscellaneous items under those catagories.

Do you offer Shipping?

We currently do not offer shipping. All items are pick up only! We will contact you when your order is ready and where to pick it up.

Do you offer gift wrapping?

Yes! Are you buying a gift for a birthday, holiday, or graduation? Then make sure to add the gift wrap addition and we will have that ready for you.

Is your apparel true to size?

Yes! All apparel is unisex and true to size.

Is your apparel 100% cotton?

Yes, most of our apparel is 100% cotton. We would recommend getting a size up if you believe it will shrink to much.

How long until I get my order?

It usually takes 1-2 weeks. We will message you when your order is complete. If there are any delays for any reason, we will send out messages and post on social media!

What is your refund policy?

Please note that since our items are customized, we do not offer refunds. We take great care to ensure that every product meets your specifications, so please double-check your order before confirming. If you have any questions or need assistance, feel free to reach out to us!

ww.ovationpac.com

Ovation Performing Arts-146 Main Ave N

Phone: 208-487-8296

Email: [email protected]

www.ovationdanceid.com

Ovation Dance-333 Main Ave E, Suite B

Phone: 208-487-8296

Email: [email protected]

Copyright© 2024 Ovation Performing Arts & Ovation Dance - All Rights Reserved.